Terms & Conditions

Terms and Conditions for Crossroads Care Mental Health App

By downloading or using the app, these terms will automatically apply to you—please make sure to read them carefully before using the app. You are not allowed to copy, modify, or reverse-engineer the app, any part of it, or any trademarks related to it. You also cannot attempt to extract the source code, translate the app into other languages, or create derivative versions. The app itself, along with all associated trademarks, copyrights, database rights, and other intellectual property rights, remain the property of Crossroads Care.

By agreeing to these terms, you also acknowledge and accept the Privacy Policy associated with the app.

Crossroads Care Mental Health App is committed to providing a useful and efficient service. We reserve the right to make changes to the app or its services, including subscription costs, at any time. We will always ensure transparency about any charges and provide clear details about what you are paying for.

The app stores and processes personal data you provide to us in order to deliver the Service. It is your responsibility to keep your phone and access to the app secure. For optimal security, we recommend avoiding jailbreaking or rooting your phone, as doing so can compromise security features, expose your phone to malicious software, and cause the app to malfunction.

Third-Party Services

The app integrates with third-party services that have their own Terms and Conditions. These include:

• Google Play Services
• Google Analytics for Firebase
• Facebook

We recommend reviewing the Terms and Conditions of these services.

Internet Connection and Data Usage

Certain app functions require an active internet connection. While the app can work with Wi-Fi or mobile data, Crossroads Care cannot guarantee full functionality if you lack internet access or exhaust your data allowance.

If you use the app outside a Wi-Fi area, any data costs incurred through your mobile provider (including roaming charges) are your responsibility. Ensure you have permission from the bill payer if you are not directly responsible for the device’s billing.

Device Responsibilities

You are responsible for ensuring that your device remains functional and charged while using the app. Crossroads Care will not be held accountable for interruptions in service caused by device-related issues such as battery depletion.

Liability and Accuracy

While we strive to keep the app updated and accurate, we rely on third-party information to enhance our Service. Crossroads Care cannot be held liable for any direct or indirect loss resulting from reliance on the app's content or functionality.

Updates and Discontinuation

We may update the app periodically to improve functionality and compatibility. You are expected to download and accept these updates for continued use. If we decide to discontinue the app, you will no longer have access to its services, and all rights and licenses granted to you under these terms will terminate. You must then cease using the app and delete it from your device.

Changes to Terms and Conditions

We may update these Terms and Conditions occasionally. You are advised to review this page regularly for any changes. Updates will be posted here, and we will notify you if significant changes occur.

Effective date: 2020-11-04

Contact Us

If you have any questions or suggestions about these Terms and Conditions, feel free to reach us at info@crossroadscareug.org